Frequently Asked Questions
nothing but the facts here!
We’ve compiled a list of frequently asked questions; from food donation guidelines to eligibility criteria,
we’ve covered everything to ensure you have the information you need.
Anyone who can prove that they are in need and living in the Wood Buffalo region can apply for a food hamper. Clients will be asked to provide identification for all people living in the household. You will also be asked to provide proof of monthly income (pay stubs, employment insurance, child tax credit, etc.) and monthly expenses (rent receipt, lease agreement, bills, insurance, etc.) for us to complete a needs and eligibility assessment.
Every household receives one hamper each month. Each hamper includes the same core staples such as canned goods, bread, and fresh produce, so everyone has equal access to nourishing food. The amount is adjusted based on family size, and we also take into account allergies and religious dietary needs to make sure each hamper is safe and suitable for the families we serve.
We will do our best to accommodate all dietary needs, but we request that you let us know in advance when you schedule your appointment. If you have babies, we will ask if you would like formula, baby food or diapers. Although we try to stay consistent with each hamper, all of the items that you receive may not be the same each visit.
The Wood Buffalo Food Bank is a non-profit organization funded solely by private donations and businesses.
It is really a matter of the donor’s preference. We require both food and money to help us fulfill our mission and what we like to think of as “helping people help themselves”. We are able to buy more with the cash because we can purchase food in larger quantities and usually at discounted prices. 100% of donated money goes to the operation of the Wood Buffalo Food Bank.
The Wood Buffalo Food Bank refers clients to other agencies in the Wood Buffalo region. We are constantly working on strengthening our relationships with other agencies so that we are able to work more effectively with each other and to gain more knowledge and support for one another.
Ask us! You can reach out via e-mail to [email protected]